Metaverse Use Cases:

Remote assistance and maintenance

Remote assistance and maintenance work will benefit from Mixed Reality. This is already real life and routine via Dynamics Remote Assist and other RA providers. We will see the use of Mixed Reality and bringing unambiguous AI and computing to more scenarios where we need for more information at hand (documents, instructions, how-to instructions, schematics, designs and so on) and remote expertise to consult.

This will see lots of use cases scaling multiple industries – from factories to power plants, electric network to retail stores and medical use cases.


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“Our cooperation has been extraordinarily functional, versatile, and flexible. We’ve received help in the design and implementation of the whole IT-environment, and the consultants dedicated to us have been providing us a wide range of help. Also, Sulava employees know Microsoft products excellently and always know what’s coming,”

Project Manager and Information Systems Planner, Inkeri Saiku from Helsinki University Hospitals